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SHIPPING POLICY

Shipping Overview

At www.pacefeet.shop, we take pride in delivering your carefully curated selections with efficiency and care. Whether you're shopping for timeless classics or contemporary essentials, our team ensures every order is processed with precision. Once your purchase is confirmed, items are promptly prepared, packaged, and dispatched from our fulfillment centers to guarantee they reach you in pristine condition.

Shipping Timeframe

Order processing typically takes 1-2 business days, excluding weekends and holidays. Delivery timelines vary based on your location and selected shipping method. While most domestic shipments arrive within the estimated window, international deliveries may require additional transit time due to customs clearance. Rest assured, we prioritize swift handling to minimize wait times.

Shipping Costs

We offer transparent shipping options tailored to your needs:

Standard Shipping (10-15 Business Days): $15 for orders totaling $0-$60.
Free Shipping (10-15 Business Days): Applies to orders of $60 or more (up to $9999).

Seasonal promotions or membership benefits may occasionally provide additional shipping discounts.

Shipping Regions

Currently, we ship to most countries across North America, Europe, and select regions in Asia and Oceania. Due to logistical constraints, some remote areas or territories with trade restrictions may be excluded. During checkout, our system will automatically verify your address eligibility. For specific inquiries about your region, feel free to contact our support team.

Order Tracking

Once your order ships, you'll receive a confirmation email containing a unique tracking number and a link to monitor your package's journey. For convenience, you can also access this information by logging into your account on our website. Real-time updates are provided by our carrier partners, though occasional delays in tracking synchronization may occur during high-volume periods.

Delayed or Lost Shipments

While we strive for seamless deliveries, unforeseen circumstances like weather disruptions or carrier delays can occasionally impact timelines. If your shipment exceeds the estimated delivery window by more than 5 business days or shows no tracking updates for 48 hours, please contact us at [email protected] with your order details. Our team will promptly investigate and provide solutions, including reshipments or refunds where applicable.

Customs & Import Duties

International customers are responsible for any customs fees, taxes, or import duties levied by their country's regulations. These charges are determined by local authorities and are not included in your order total or shipping fees. We recommend checking with your customs office beforehand to estimate potential costs. While we cannot influence these fees, we ensure all shipments include accurate documentation to facilitate smooth clearance.
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